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15.2 Enabling a Case for Client Connect

15.2 Enabling a Case for Client Connect

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Last updated: Sept 25, 2015


This lesson will show you how to enable a case for client connect.

Enabling a case on client connect

 

In order to make a case visible to the client on client connect, you must enable it on the case page. To do this, set the "Visible on Client Connect?" slider to "Yes".

The client will now be able to view any public details of this case from their account.