4.7 Recovering Deleted Items

This Lesson will show you how to recover deleted items from the recovery bin.

Accessing the recovery bin

When you set an object as inactive in AgileCase it is not permanently deleted, instead it is moved to the recovery bin. This is to prevent any essential information from being deleted and ensures that anything accidentally deleted can be recovered.

To recover an object that has been set inactive, first click the "Recovery Bin" button in the settings menu under "System Settings".

Set the object as active

On the recovery bin page a range of tabs represent each type of object on the system. To recover an item, select the appropriate tab then click the "Set Active" button opposite the object you want to restore.

Once an object is set as active it will be restored to its place on your system.