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10.15 The Audit Tab

10.15 The Audit Tab

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Last updated: Oct 08, 2015


This lesson will describe the functionality of the "Audit" tab in a case.

The audit tab

 

The audit tab allows you to view all of the activities carried out in a case along with the user responsible and the date and time of the action.

As the name suggests, this allows an administrator to quickly and efficiently audit a case as every action carried out by each user will be clearly listed along with a timescale for their work.